Please remember that once an appointment has been used to appoint an applicant, it cannot be used again.
If you attempt to reuse a past appointment (eg by removing it from the vacancy), this reverses the successful applicants’ appointment status in PeopleXD from ‘commenced’ back to ‘authorised’. This causes a number of errors including:
- The employee missing from payroll costing reports; and
- An incorrect appointment start date and status
To avoid errors, please always refer to the Manage unplanned recruitment events guide in instances where you are either:
- appointing individuals from unsuccessful recruitment drives; or
- where a role is being advertised again
We would like to take this opportunity to remind you about the Manage unplanned recruitment events guide, which is designed to be used where recruitment and appointments have not gone to plan and outlines the steps you need to take.