The University’s principal HR Information System (HRIS) is CoreHR.
What is CoreHR?
CoreHR is a personnel, payroll, e-Recruitment, training administration and self-service package supplied by CoreHR.
What does this mean for you?
For users of CoreHR there are a number of requirements of local IT to ensure that they are able to access all the necessary functionality. This will mean that we require your support in delivering CoreHR successfully.
Users of CoreHR require a copy of their departmental letterhead template to be saved locally (as a Word document) in a specified location on their PC. This file must be created with user privileges allowing for Read, Write and Execution. To create the required folders please follow the instructions below:
Create the folder C:\Coreapps on the local PC giving the user Read, Write and Execute privileges to the folder and its contents.
Within C:\Coreapps save the departmental letterhead as a Word document with the filename Letter_head.docx
If a user works with more than one letterhead, they will need to overwrite the Letter_head.docx file with the required template on each use.
Users will require access to the following path C:\Users\[User's single sign-on]\Appdata\Local\Temp\
The CoreHR letter templates have macros embedded within them to enable them to bring in the departmental letterhead and generate prompts. For this functionality to work, Microsoft Word must be set to as detailed below:
Go to the File tab -> Options -> Trust Centre -> Trust Centre Settings, select ‘Disable all Macros with Notification'. Click OK
The failure to generate mail merge documents is usually due to errors in the naming of the files and folders within C:\Coreapps. It is imperative that all files and folders are named exactly as stated above and saved to the indicated location. The configuration of file locations within CoreHR is case sensitive and this is often the main reason for issues.
If you have any queries regarding local IT requirements, or would like some additional support, please contact the HRIS Support Centre.