If the resources listed above don't answer your query, use the table below to direct your request to the appropriate team:
Please send your request to firstname.lastname@example.org, marking urgent queries as ‘high importance’.
Please do not send requests via Teams or to individual staff email accounts.
You’ll receive an automated response to confirm that we’ve logged your request.
We reply to emails in priority order, so if you have already contacted us, please be assured that we’ll be in touch as soon as we can.
We aim to respond to emails within one working day. If your request is urgent, we encourage you to:
- check our online resources whilst you wait; or
- ask a colleague.
If you are able to resolve the issue at this stage, please contact us to cancel your original request.