Season’s greetings to you and yours!
As we approach the festive break, we would like to thank you all for your continued support this year, and wish you a restful Christmas break!
We’ve kept this month’s bulletin brief, with just a couple of key updates below. We’ve also taken this opportunity to look back on some of our team’s achievements of 2022, which we hope you’ll find interesting to see!
- 8,982 support queries
- 856 software updates
- 143 system changes, including POG items
- Early life provision for Time Management
- Submitted HESA staff return
- 80% of queries resolved at 1st line support
- 2 additional staff payments delivered
- Launched OSM User Access Form
- Analysis of 1000s of data items (inc. Gender Pay Gap Report, salary surveys and Athena SWAN)
- And much more...