We have recently seen an increase in the number of duplicate records being created in the system. This requires considerable corrective work to be undertaken, with involvement from multiple central teams. A false duplicate record can impact the person’s pension and pay, result in incorrect employee history, and impact the University’s statutory reporting, such as HESA.
Please always check if the individual has ever had a record in the system by following the How-to guide, before setting up a new employee record in People Management.
As a reminder, follow these system steps when setting up a new starter or rehire:
1. Undertake a duplicate check, by searching on at least two of the following criteria: first name, surname and/or NI number. We recommend you always use the NI number where this is known.
2. You must search on each criterion separately - delete the previously entered search criteria, then enter the next one.