When a scaled allowance is entered in the Portal, the description within the ‘Allowance Type’ field will auto-populate with ‘Clinical APA Allowance’, instead of ‘Scaled’. Please be assured that the correct allowance type has been selected and will be paid accordingly. This is purely a display issue and does not affect the correct processing of the allowance. Please continue to add the allowance, ignoring its description.
In this instance, the system is displaying how allowances are calculated rather than the description itself. You can verify this when back on the Allowances screen, where within the Value column you will see the relevant scaled description.
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