As you familiarise yourself with 'Onboarding', we'd like to remind you about the support sessions running until Christmas, to help with the transition and address any questions.
Since the launch, we've identified common queries and some issues:
Rehires: HR Self-Service accounts become immediately available to rehires (with prior access since summer 2018) upon their PeopleXD appointment commencement. Staff can log in once their SSO is active. Note that a 'Welcome' email may not always be sent in such cases. To ensure a smooth start, please inform your rehires about this in your new starter communications. We're reviewing our processes for improvements.
Academic teaching qualifications: All staff with teaching responsibilities have been presented with the 'Academic teaching qualification' task. We've added a message on the HR Self-Service login page to inform staff.
New appointments before 1 November 2023: A system bug is causing the checklist to appear for some staff with new appointments before 1 November. We have reported this to our supplier for investigation. If you encounter this and have already collected new starter details, you can mark the checklist as ‘completed’ on their behalf. This will prevent staff from receiving weekly auto-generated email reminders to complete their details.
Reports: We continue to work with our supplier to resolve the issue with the missing data in the PERINS0 Completed checklists reports. Further updates will follow as progress is made.