Create and track applicant emails

This guidance should be followed when sending applicant emails. It also provides navigation guidance to view emails that have been sent to applicants.

Warning: Avoid sending emails in batches of over 20 emails

To avoid delays and system issues, we advise that where you need to send emails to multiple applicants at one time, avoid sending to more than 20 (per batch). 

 

Navigation path: Employee Dashboard > Recruitment > Vacancies

  1. Search for your vacancy.
  2. From the ACTIONS option, select View Applicants.
  3. Select Generate Email from the ACTIONS. 
  4. The Generate Email screen opens.    
  5. Select the relevant Email Template. 
  6. Select the applicant(s) you wish to send the email to.
  7. Click Generate. The Generate email screen will open:

 

 

1 Use the next and previous buttons to flick through the different emails (if multiple applicants were selected).
2  If you only want to attach a document to one of the recipients, select Attach from the ACTIONS menu.
3  If you are attaching a document and want to send it to all recipients, select Attach to all from the ACTIONS menu.
4  The final step is to click Send All Emails.
5 The applicant’s email address will auto-populate from their application. 
6 The subject will auto-populate with the vacancy ID and vacancy description. 
7 If you need to update any text in the body of the email you will need to make the change on every individual email. Ensure you click SAVE after updating every individual email, before using the next and previous buttons to navigate through all the emails.
8 If you have multiple recipients the Send option will only send the email currently in view (the remaining emails will not send).

 

Employee Dashboard > Recruitment > Vacancies

  1. Search for your vacancy.
  2. From the Actions option, select View Applicants.
  3. Click the ellipsis next to the relevant applicant and select Applicant Details.
  4. Select Emails Sent from the menu.
  5. If they have applied for multiple vacancies* you can use the drop down to change it to another vacancy.
  6. To view an email click VIEW.

​​​​​​​Note: You can only view emails within the department(s) to which you have access.